Free tool
What is chasing clients costing you?
Onboarding admin doesn't feel expensive because it arrives in twenty-minute fragments — a reminder email here, a file hunt there. Add it up across a year and it's usually a five-figure number.
Sending forms, chasing files, reconciling email threads
What an hour of your time is worth when billed
Chasing clients is costing you
$10,800 / year
That's $900 a month and 144 hours a year spent on onboarding admin instead of billable work.
Cut that admin in half and you free up $5,400 a year — roughly 16× what a year of Onvoy Starter costs.
Frequently asked questions
- How much time does client onboarding actually take?
- Service businesses commonly report spending two to ten hours per new client on onboarding admin — preparing and sending documents, chasing files and logins, reconciling email threads, and re-asking for things that never arrived. The time is easy to underestimate because it arrives in twenty-minute fragments, not blocks.
- Is this calculator accurate?
- It's deliberately simple: clients per month × hours of admin per client × your hourly rate. It values your time at your billable rate, which is fair if onboarding admin displaces billable work. It ignores the harder-to-price costs — delayed project starts, drop-offs mid-onboarding, and looking disorganized — so the real number is, if anything, higher.
- How do I reduce the cost?
- Consolidation, not effort: put everything the client must do behind one link in one sequence, with visible progress and automatic reminders when they stall. Most teams that switch from scattered email-based onboarding report cutting admin time by half or more — that's the gap this calculator prices.
Ready to cut the number down? Start with how to stop chasing clients for files, logins, and signatures or generate a tailored onboarding checklist.