1.What are cookies
Cookies are small text files placed on your device when you visit a website. We also use similar technologies such as local storage and pixels. Together we call these “cookies”. They help the Service function, remember your preferences, and understand how the Service is used. This Policy explains which cookies Onvoy uses and how you can control them, and complements our Privacy Policy.
2.Categories of cookies we use
We group the technologies we use into the following categories:
- Strictly necessary — required to run the Service and keep it secure, including signing you in and keeping your session. These cannot be switched off and do not require consent.
- Preferences — remember choices such as your theme, stored locally in your browser.
- Analytics — help us understand usage and improve the product. Our product analytics are configured to keep their data only in memory for the duration of your visit, so they do not store cookies or other identifiers on your device.
We do not use advertising, profiling, or cross-site tracking cookies.
3.Cookies and similar technologies we use
The table below lists the main cookies and local storage we use. Exact names and durations may change as we update the Service and our providers.
| Name / type | Category | Purpose | Duration |
|---|---|---|---|
| Session / authentication cookie (better-auth) | Strictly necessary | Keeps you signed in and secures your session. | Session / up to ~30 days |
| Theme preference (local storage) | Preferences | Remembers your light/dark theme choice. | Persistent until cleared |
| Payment / fraud-prevention cookies (Stripe) | Strictly necessary | Set by our payment provider during checkout to process payments securely and prevent fraud. | Session / up to ~12 months |
Our product analytics provider (PostHog, EU region) is configured with in-memory persistence, which means it does not set cookies or write to your browser’s storage. Where we use session recordings, they are limited to signed-in areas of the product, sensitive fields are masked, and they likewise do not rely on persistent identifiers stored on your device.
4.Your consent and choices
The cookies and local storage we use are strictly necessary or functional (such as remembering your theme), which under applicable law do not require prior consent. Because our analytics do not store information on your device, they do not require cookie consent either. If we ever introduce non-essential cookies, we will ask for your consent first and let you change or withdraw it at any time.
You can also control cookies through your browser settings — blocking or deleting cookies, or using private browsing. Note that blocking strictly necessary cookies may stop parts of the Service from working. Most browsers explain how to manage cookies in their help pages.
5.Changes to this Policy
We may update this Cookie Policy as our use of cookies changes. The “last updated” date at the top shows when it was last revised. For questions, contact [privacy@onvoy.app].
Questions about this document? Contact us at [legal@onvoy.app]. See our Legal Notice for the identity of the service operator.